BetterConsult is here
We’re excited to announce that the doctors at our practice now use BetterConsult to help you get the most out of your appointment.
BetterConsult is a “smart” pre-consultation questionnaire that asks the questions your doctor usually asks about the reason for your visit. It then prepares a summary for your doctor.
What does this mean for you?
By knowing this information at the start of your appointment, your doctor can spend more of your time focussed on addressing your healthcare needs.
Filling out BetterConsult prior to your appointment also helps you think through what you would like to address with your doctor.
How does it work?
You will receive an SMS from our practice the day before your appointment (or immediately if your appointment is within 24 hours of booking) with a link to your pre-consultation questionnaire.
When you receive the SMS, simply
Click the secure link in the SMS
Register or login to your free BetterConsult account
BetterConsult protects your medical information
With BetterConsult your medical information is private, confidential and totally secure, to meet and exceed Australian data privacy legislation.
For more information, please view the FAQs.
The Government has announced that from 13 March to 30 September 2020, GPs are able to provide bulk billed Telehealth consultations to all patients with a Medicare card.
All appointments at our practice need be made as a Telehealth consultation initially. The doctor will decide if a face to face appointment is required after your Telehealth consultation.
Did you know that we can also complete your GP Management Plan, Care Plan or Mental Health Plan via a Telehealth consultation?
You can book your Telehealth consultation by phoning the practice or by booking online.
CORONAVIRUS UPDATE: If you have travelled overseas in the past 14 days and you have symptoms such as fever, cough, sore throat or breathlessness, OR had recent close contact with a confirmed case of Covid-19, please do not make an appointment at our practice.
Instead, if you are a regular patient of our practice, you can phone us to book a bulk billed telephone consult with your regular GP (further conditions apply) OR you can attend the Minor Injury and Illness Clinic (at Caloundra Hospital) which is now solely a Fever Clinic for Covid-19 screening.
**Testing for Covid-19 is only available to those people who have been overseas in the past 14 days and have fever or respiratory symptoms OR had recent close contact (previous 14 days) with a confirmed case of COVID-19.
**Patients who present with cold and flu-like symptoms, who do not meet the above criteria, will NOT be tested for COVID-19.